ISO/IEC 42001:2023 Third-party and customer relationships

Keep responsibilities and risks clearly allocated when suppliers, partners, and customers touch the AI life cycle.

A.10.2 Allocating responsibilities

"The organization shall ensure that responsibilities within their AI system life cycle are allocated between the organization, its partners, suppliers, customers and third parties."[1]
A.10.3 Suppliers

"The organization shall establish a process to ensure that its usage of services, products or materials provided by suppliers aligns with the organization's approach to the responsible development and use of AI systems."[1]
A.10.4 Customers

"The organization shall ensure that its responsible approach to the development and use of AI systems considers their customer expectations and needs."[1]

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