Please Read These Terms and Conditions Carefully
Thank you for choosing Lake Ridge Technologies, LLC hereinafter referred to as “the Company” to provide services to your Organization hereinafter referred to as the “Client”. The following Terms and Conditions apply to Services provided by the Company to the Client effective at the time of purchase or use of our services.
If you have any questions about our Terms and Conditions, feel free to contact us at support@lakeridge.io
Eligibility
In order to use any of the Company’s services you must be at least eighteen years of age. You must provide true, complete, and up-to-date contact and billing information. You must not be based in Cuba, Iran, North Korea, Syria, or any other territory that is subject to a U.S. government embargo, or that has been designated by the United States Government as a “state-sponsor of terror”. You must not be a Company or individual to whom the European Union’s General Data Protection Regulation law applies to. We only offer our Services to company’s based in countries that are members of the North Atlantic Treaty Organization or Gulf Cooperation Council. You must not be listed on any U.S. government list of prohibited or restricted persons if you wish to use our service. The Company reserves the right to refuse service and change eligibility requirements at any time.
Authority to Sign
The individual(s) accepting this agreement directly and expressly warrant that they have been given, have received, and have accepted authority to accept and execute the agreement on behalf of the Client, and further have been expressly given, received, and accepted authority to enter into a binding agreement on behalf of the Client with respect to the matters contained herein and as stated herein.
Services
The Company shall provide information technology services to the Client at a cost of $150 USD per hour. Hours shall be purchased in packages and paid in full upon purchase. Unused hours shall expire after 12 months. The Client acknowledges that the Company is not required to travel or make on-site visits and that all work and meetings will be performed remotely. The Company shall be responsible for recording hours. The Company may contract a thrid-party to perform these Services.
Additional Services
The Company is responsible to perform only the services described in this agreement. Any additional services discussed or implied that are not defined explicitly in this agreement will be considered out of scope. The Client may request additional services from the Company after which the Company may choose to provide the Client with a separate agreement, invoice, or payment link for discussed services.
Method of Payment
The Client shall make payments to the Company via credit or debit card unless otherwise instructed by the Company.
Invoices
The Client should automatically receive invoices at the email address you used to sign up for our service. If you do not receive invoices automatically, please contact support@lakeridge.io
Refunds
We do not offer any type of refund for purchased services.
References and Feedback
The Client agrees that the Company has the right to reference the work completed for the Client in marketing endeavors which includes but is not limited to: advertising on its website, social media networks, and non-digital media (e.g., fliers). Additionally, the Client agrees that the Company may use the Client’s logo for advertising purposes when referencing work completed for the Client.
You may provide or we may ask you to provide suggestions, comments, input or other feedback regarding our services. If you provide us with any Feedback, then you grant us a royalty-free, non-exclusive, worldwide, sublicensable, and transferable license to use, reproduce, publicly display, distribute, modify, and publicly display the Feedback. Any Feedback you choose to provide is given entirely voluntarily. You understand that you will not receive any compensation for your Feedback, and that we may use any Feedback you provide to improve the service or to develop new features and services.
Compliance with Laws
You represent and warrant that your use of the Service will comply with all applicable laws and regulations. You are responsible for determining whether the Service is suitable for you to use in light of your obligations under any United States regulations and laws. If you are subject to regulations or other laws and you use the Service, then we will not be liable if the Service does not meet those requirements. All services we provide may only be used for lawful purposes. You may not use the Service for any unlawful or discriminatory activities. You may not store any U.S. government classified or U.S. government controlled information on our systems.
Consent to Electronic Communications
By using our service(s) the Client consents to receiving legal notices, marketing content, and other communications from the Company via email.
Communication and Support
The Client agrees that communication is to be primarily via email. If the Client wishes to speak on the phone or via video conference, the Client should send an email to the Company stating that it would like to schedule a phone call or video conference. The Company reserves the right to select the video conference tool to be used. The Client grants the Company the right to make audio and or video recording of conversations between the Company and the Client whether via phone or video conference. The Company’s hours are from 9:00 AM United States Eastern Time to 5:00 PM United States Eastern Time. The Client acknowledges that the Company is not responsible for responding to communications from the Client on weekends, 4th of July week, Thanksgiving week, New Years, Christmas week, U.S. public holidays, one day before and one day after U.S. public holidays, or outside of the Company’s hours. The Client is responsible for responding to communications from the Company within three-business days. The Client ackowledges that time spent on all communications are billable.
Limitation of Liability
The Company shall not be liable for any incidental, consequential, indirect or special damages, or for any loss of profits or business interruptions caused or alleged to have been caused by the performance or nonperformance of the agreed services. The Client agrees not to seek damages in excess of the cost of the services in this Agreement directly or indirectly through suits by or against other parties. The Client agrees that the Company is not obligated to provide any remedies to the Client for any actual or perceived damages.
Service Availability
Although we will try to provide continuous access to our services, we cannot and do not guarantee that our services will be available for any specified period of time and will not be liable in the event our services are unavailable.
No Guarantee of Performance or Warranties
The Client acknowledges that the Company has made no promises or guarantees to the Client about the outcome or result of the Company’s services, and nothing in this Agreement shall be construed as such a promise or guarantee. The Company gives no warranty or representation that services will be wholly free from errors.
Force Majeure
The Company shall not be obliged to perform any of its obligations herein if it is prevented from doing so by a situation of force majeure. “Force majeure” events shall include events beyond the reasonable control of the Company, including acts of God, acts of government, acts of nature, strikes or riots, as well as improper performance by the Company’s suppliers or defects in objects, materials, or software of third parties.
Indemnity
The User agrees to indemnify and hold the Company harmless from any claims of damage to the Client or any other party resulting from the Client’s use of the Company’s services.
Subpoena Fees
If we have to provide information in response to a subpoena, court order, or other legal, governmental, or regulatory inquiry related to these services, then we may charge you for our costs. These fees may include attorney and employee time spent retrieving the records, preparing documents, and participating in a deposition.
Legal Fees
If any legal action, arbitration or other proceeding is brought for the enforcement of this Agreement, or because of any alleged dispute, breach, default or misrepresentation with this Agreement the Company shall be under no circumstances responsible for any attorneys’ fees and other costs incurred by the Client in that action or proceeding. The Company shall be entitled to collect from the Client all costs incurred by the Company in that action or proceeding regardless of the outcome of the action or proceeding.
Non-Defamation
Each party hereto hereby undertakes not to cause any harm to the other party’s reputation and not to make, whether directly or indirectly (including through any of its affiliates, officers, employees or directors), any negative or disparaging remarks about such party or any of its affiliates, officers, employees, directors (in each case, in their capacities as such), products, services or business practices.
Assignments
You may not assign any of your rights under this Agreement to anyone else. We may assign our rights to any other individual or entity at our discretion.
Severability
If any provision of this agreement shall be held to be illegal, invalid or unenforceable, such provision shall be fully severable, and this agreement shall be construed and enforced as if such illegal, invalid or unenforceable provision had never comprised a part of this agreement, the remaining provisions of this agreement shall remain in full force and effect.
Termination
The Client may terminate this agreement at any time by written notice to the Company. Written notices must be emailed to support@lakeridge.io. If the Client chooses to terminate this agreement, all monies owed to the Company will be due immediately. Under no circumstances is the Company obligated to give refunds of the amount paid or due for the services mentioned if the contract is terminated by the Cliet. In the event that the Company desires to terminate this agreement, the Company must submit a written request to the Client.
Headings
The headings used in this Agreement are for convenience only and shall not be used to limit or construe the contents of this agreement.
Interpretation and Enforcement
The parties understand and agree that the construction and interpretation of this agreement is governed by the laws of the United States of America and the state of Delaware. In the event that either party must initiate legal action to enforce this agreement, the Parties agree that the proper venue for such action shall be the courts of the State of Delaware.
Survivability
Even if this Agreement is terminated, the following sections will continue to apply: Feedback and Proprietary Rights, Compliance with Laws, Limitation of Liability, No Guarantee of Performance or Warranties, Indemnity, Legal Fees, Interpretation and Enforcement, and Severability.
Waiver
If we do not immediately take action on a violation of these Terms, we are not giving up any rights under the Terms, and we may still take action at some point.
Changes to Agreement
We may change any of these terms and conditions by posting revised terms to our website www.lakeridge.io. The new terms and conditions shall be effective immediately upon posting and apply to any use of our services.
Non-Disclosure Agreement
By accepting this agreement you are also accepting our non-disclosure agreement posted at www.lakeridge.io/non-disclosure-agreement
Completion of Agreement
This Agreement is the complete and exclusive agreement of the Parties with respect to the subject matters hereof and supersedes and merges all prior discussions between the Parties with respect to such matters.