LakeRidge Compliance Application(s) Terms of Use

Please Read These Terms and Conditions Carefully

Thank you for choosing Lake Ridge Technologies, LLC hereinafter referred to as “the Company” to provide services to your Organization. The following Terms and Conditions apply to Services provided by the Company to your Organization hereinafter referred to as “the User” effective at the time of purchase or use of our services.

Please read these terms carefully. These Terms define the Terms and Conditions under which you are allowed to use the Services provided by the Company. Services include access to our applications and other consulting or technical services provided by the Company. By using our paid and free Services you are agreeing to these Terms, which will result in a legal agreement between the User and the Company.If you do not agree to these Terms and Conditions, you must immediately discontinue your use of the Service

If you have any questions about our Terms and Conditions, feel free to contact us at info@lakeridge.io

Eligibility

In order to use any of the Company’s services you must be at least eighteen years of age. You must provide true, complete, and up-to-date contact and billing information. You must not be based in Cuba, Iran, North Korea, Syria, or any other territory that is subject to a U.S. government embargo, or that has been designated by the United States Government as a “state-sponsor of terror”. You must not be a Company or individual to whom the European Union's General Data Protection Regulation law applies to. We only offer our Services to company's based in countries that are members of the North Atlantic Treaty Organization, Gulf Cooperation Council, or Organisation for Economic Co-operation and Development. You must not be listed on any U.S. government list of prohibited or restricted persons if you wish to use our service. The Company reserves the right to refuse service, close accounts of any application users, and change eligibility requirements at any time.

Authority to Sign

The individual(s) accepting this agreement directly and expressly warrant that they have been given, have received, and have accepted authority to accept and execute the agreement on behalf of the User, and further have been expressly given, received, and accepted authority to enter into a binding agreement on behalf of the User with respect to the matters contained herein and as stated herein.

Services

The Company shall provide the User access to one of the following Company’s web application services for which the User has made a payment. The cost of the service shall be defined on www.lakeridge.io/pricing, provided via price quotation, or email.

Additional Services

The Company is responsible to perform only the services described in this agreement. Any additional services discussed or implied that are not defined explicitly in this agreement will be considered out of scope. The User may request additional services from the Company after which the Company may choose to provide the User with a separate agreement, invoice, or payment link for discussed services.

Method of Payment

The User shall make payments to the Company via credit or debit card unless otherwise instructed by the Company.

Invoices

You should automatically receive invoices at the email address you used to sign up for our service. If you do not receive invoices automatically, please contact support@lakeridge.io

Free Trials

Unpaid but authorized usage of our applications or services means that you have engaged in a “Free Trial”. A “Free Trial” begins when you (the User) receive access to one of our services without making a payment. All “Free Trials'' last for the period of time defined on lakeridge.io or in other writing submitted to the "Client". Upon completion of the “Free Trial” period we reserve the right to delete all user/organization data and accounts unless payment has been made for the service. We also reserve the right to stop providing any services to your organization until a payment for those services has been made. A “Free Trial” is only valid once per organization. Trial environments will have less security features than paid services, if you have any questions about security on the trial environment of please contact support@lakeridge.io

Demo Environment

The Company may grant the User access to a demo environment to trial the Company's services. The User agrees to not upload any confidential or proprietary information of its own or of any third parties to the demo environment.

Beta Testing

The Company may offer you to become a beta tester of its applications. If you choose to accept, you will be granted access to the tool for a specified period of time as defined in writing by the Company. Upon completion of the beta testing period, we reserve the right to delete all user/organization data and accounts. We also reserve the right to suspend access to our applications at any time without providing a reason.

Subscription Renewal and Cancellation

Unless the Client cancels the subscription, it will automatically renew. The subscription renewal date will be displayed in the LakeRidge app or sent via email. The Client may cancel their subscription from the Billing section of the application or by contacting support@lakeridge.io. All cancelation requests sent to support@lakeridge.io must be submitted 72 hours prior to the subscription renewal. Upon requesting cancellations, the company may delete all Client data and immediately revoke access to the application.

Refunds

Given the nature of digital services, we do not offer a refund. You (the User) may cancel your subscription at any time from the billing section of your account or by contacting support@lakeridge.io seventy two hours before your subscription ends but you will not be issued a refund unless legally required.

Account and Password

You are responsible for keeping your account name and password confidential. You are also responsible for any account that you have access to and any activity occurring in such an account, whether or not you authorized that activity. You will immediately notify us of any unauthorized access or use of your accounts. We are not responsible for any losses due to stolen or hacked passwords. We do not have access to your current password, and for security reasons, we may only provide you with instructions on how to reset your password. We have the right to update any of your contact information in your account for billing purposes. In addition, you represent and warrant that all information you provide to us when you establish an account, and when you access and use the Service, is and will remain complete and accurate.

Account Disputes

We do not know the inner workings of your organization or the nature of your personal relationships. You will not request access to information about an account that is not yours, and you will resolve any account-related disputes directly with the other party. We may decide who owns an account based on a number of factors, including the content in that account, and the contact and profile information listed for that account. In cases where differing contact and profile information is present or we are unable to reasonably determine ownership, we may require you to resolve the matter through proper channels outside of the Company. When a dispute is identified, we may suspend any account associated with the dispute, including disabling login and sending capabilities, to protect the security and privacy of the data held within the account until the dispute is properly resolved.

Feedback and Proprietary Rights

We own all proprietary rights in the Service, including, but not limited to, patents, trademarks, service marks, trade secrets, copyrights, and other intellectual property rights. You represent and warrant that you either own or have permission to use all of the material, content, data, and information (including your personal information and the personal information of others) you submit to the Company in the course of using the Service or which the Company retrieves or accesses at your discretion or with your permission. By submitting information to the Company via LakeRidge applications you warrant that the Company may use the information to provide you with services. The documents you submit into LakeRidge applications do not become the property of the Company.

Nothing in this agreement shall prohibit or limit the receiving Party’s use of information that can be demonstrated as: (a) previously known to the receiving Party at the time of its disclosure is already in the public domain, and is readily available to the public, (b) independently developed by the receiving Party without reference to or prior knowledge of the disclosing Party’s Proprietary Information, (c) acquired from a third party not under similar nondisclosure obligations to the disclosing Party, or (d) acquired through the public domain through no breach by the receiving Party of this Agreement gets into the public domain via an authorized release from the disclosing party and not via another party’s unauthorized, wrongful, illegal or negligent release of this information to the public.

The User agrees that the Company has the right to reference the work completed for the User in marketing endeavors which includes but is not limited to: advertising on its website, social media networks, and non-digital media (e.g., fliers). Additionally, the User agrees that the Company may use the User’s logo for advertising purposes when referencing work completed for the User.

You may provide or we may ask you to provide suggestions, comments, input or other feedback regarding our services. If you provide us with any Feedback, then you grant us a royalty-free, non-exclusive, worldwide, sublicensable, and transferable license to use, reproduce, publicly display, distribute, modify, and publicly display the Feedback. Any Feedback you choose to provide is given entirely voluntarily. You understand that you will not receive any compensation for your Feedback, and that we may use any Feedback you provide to improve the service or to develop new features and services.

Acceptable Use

Compliance with Laws

You represent and warrant that your use of the Service will comply with all applicable laws and regulations. You are responsible for determining whether the Service is suitable for you to use in light of your obligations under any United States regulations and laws. If you are subject to regulations or other laws and you use the Service, then we will not be liable if the Service does not meet those requirements. All services we provide may only be used for lawful purposes. You may not use the Service for any unlawful or discriminatory activities. You may not store any U.S. government classified or U.S. government controlled information on our systems.

Feature Requests

The User may request additional features for our apps, provided, however, that (i) the User shall waive any claim or right in such feature should feature be developed by the Company; (ii) the User shall be prohibited from developing the feature, or disclose such feature request, or feature, to any 3rd party directly competing with the Company or any 3rd party which may be, following the development of such feature, in direct competition with the Company; (iii) the User warrants that feature does not infringe any 3rd party patent, trademark, trade secret or any other intellectual property right; and (iv) Licensee developed, envisioned or created the feature solely by himself.

Consent to Electronic Communications

By using our service(s) the User consents to receiving legal notices, marketing content, and other communications from the Company via email.

Communication and Support

The User agrees that communication is to be via email only, the email address to use is support@lakeridge.io. If the User wishes to speak on the phone or via video conference, the User should send an email to the Company stating that it would like to schedule a phone call or video conference with the Company and the Company may work with the User to arrange a time. The Company reserves the right to select the video conference tool to be used. The User grants the Company the right to make audio and or video recording of conversations between the Company and the User whether via phone or video conference. The Company’s hours are from 8:00 AM United States Eastern Time to 4:00 PM United States Eastern Time. The Company typically responds to email within twenty four to forty eight hours excluding weekends and U.S. public holidays. The User acknowledges that the Company is not responsible for responding to communications from the User on weekends, U.S. public holidays, one day before and one day after U.S. public holidays, or outside of the Company’s hours. The User acknowledges that the Company is not required to travel or make any on-site visits to provide Services.

Limitation of Liability

The Company shall not be liable for any incidental, consequential, indirect or special damages, or for any loss of profits or business interruptions caused or alleged to have been caused by the performance or nonperformance of the agreed services. The User agrees not to seek damages in excess of the cost of the services in this Agreement directly or indirectly through suits by or against other parties. The User agrees that the Company is not obligated to provide any remedies to the User.

Service Availibility

Although we will try to provide continuous access to the Service, we cannot and do not guarantee that the Service will be available for any specified period of time and will not be liable in the event the Service is unavailable. Routine and unplanned maintenance may be performed on our web applications without notification to the User. We do not guarantee correct functionality with all browser software, operating systems, and computer hardware. The User is responsible for providing their own computing equipment and infrastructure to be able to access our Service.

Denial of Services

The Company reserves the right to deny services to the User without providing a reason. The company will provide a full refund of payment for the current subscription period in which the Company has denied services to the User. The duration of a subscription period is one month.

No Guarantee of Performance or Warranties

The User acknowledges that the Company has made no promises or guarantees to the User about the outcome or result of the Company’s services provided to the User, and nothing in this Agreement shall be construed as such a promise or guarantee. The User acknowledges that applications are never wholly free from defects, errors, and bugs. The Company gives no warranty or representation that the application will be wholly free from defects, errors, and bugs. The User acknowledges that applications are never entirely free from security vulnerabilities. The Company gives no warranty or representation that the application will be entirely secure.

Limited License

You may not sell, license, or transfer our application or reproductions of our application to other parties in any way.

Force Majeure

The Company shall not be obliged to perform any of its obligations herein if it is prevented from doing so by a situation of force majeure. “Force majeure” events shall include events beyond the reasonable control of the Company, including acts of God, acts of government, acts of nature, strikes or riots, as well as improper performance by the Company’s suppliers or defects in objects, materials, or software of third parties.

Indemnity

The User agrees to indemnify and hold the Company harmless from any claims of damage to the User or any other party resulting from the User’s use of the Company’s services.

Equitable Relief

The User’s violation of these Terms may cause irreparable harm to the Company Therefore, we have the right to seek injunctive relief or other equitable relief if you violate these Terms.

Subpoena Fees

If we have to provide information in response to a subpoena, court order, or other legal, governmental, or regulatory inquiry related to your account, then we may charge you for our costs. These fees may include attorney and employee time spent retrieving the records, preparing documents, and participating in a deposition.

Legal Fees

If any legal action, arbitration or other proceeding is brought for the enforcement of this Agreement, or because of any alleged dispute, breach, default or misrepresentation with this Agreement the Company shall be under no circumstances responsible for any attorneys' fees and other costs incurred by the User in that action or proceeding. The Company shall be entitled to collect from the User all costs incurred by the Company in that action or proceeding regardless of the outcome of the action or proceeding.

Non-Defamation

Each party hereto hereby undertakes not to cause any harm to the other party's reputation and not to make, whether directly or indirectly (including through any of its affiliates, officers, employees or directors), any negative or disparaging remarks about such party or any of its affiliates, officers, employees, directors (in each case, in their capacities as such), products, services or business practices.

Assignments

You may not assign any of your rights under this Agreement to anyone else. We may assign our rights to any other individual or entity at our discretion.

Severability

If any provision of this agreement shall be held to be illegal, invalid or unenforceable, such provision shall be fully severable, and this agreement shall be construed and enforced as if such illegal, invalid or unenforceable provision had never comprised a part of this agreement, the remaining provisions of this agreement shall remain in full force and effect.

Termination

The User may terminate this agreement at any time by written notice to the Company. Written notices must be emailed to support@lakeridge.io. If the User chooses to terminate this agreement, all monies owed to the Company will be due immediately. Under no circumstances is the Company obligated to give refunds of the amount paid or due for the services mentioned if the contract is terminated by the User. In the event that the Company desires to terminate this agreement, the Company must submit a written request to the User. The company shall refund the monies paid by the User for the subscription term in which the termination was initiated. Once the agreement is terminated agreement, the User agrees that the Company may permanently delete their account and all data associated with it.

Headings

The headings used in this Agreement are for convenience only and shall not be used to limit or construe the contents of this agreement.

Interpretation and Enforcement

The parties understand and agree that the construction and interpretation of this agreement is governed by the laws of the United States of America and the state of Delaware. In the event that either party must initiate legal action to enforce this agreement, the Parties agree that the proper venue for such action shall be the courts of the State of Delaware.

Survivability

Even if this Agreement is terminated, the following sections will continue to apply: Feedback and Proprietary Rights, Compliance with Laws, Limitation of Liability, No Guarantee of Performance or Warranties, Indemnity, Legal Fees, Interpretation and Enforcement, and Severability.

Waiver

If we do not immediately take action on a violation of these Terms, we are not giving up any rights under the Terms, and we may still take action at some point.

Changes to Agreement

We may change any of these terms and conditions by posting revised terms to our website www.lakeridge.io. The new terms and conditions shall be effective immediately upon posting and apply to any continued or new use of our services and applications.

Notification of Security Incident

If we become aware of a security incident related to our systems or databases that contain personal information of you or your contacts, we will notify you if required by law. In that event, we will also provide you with information about that incident so that you can evaluate the consequences to you and any legal or regulatory requirements that may apply to you, unless we are prevented from doing so by legal, security or confidentiality obligations. Notifying you of a security incident or cooperating with you to respond to one will not be deemed an acknowledgment or assumption of any liability or fault of the Company for such incident.

Non-Disclosure Agreement

By accepting this agreement you are also accepting our non-disclosure agreement posted at www.lakeridge.io/non-disclosure-agreement

Definitions

Subscription: an amount of money that you pay regularly to receive a product or service.

Service: a service is a transaction in which no physical goods are transferred from the seller to the buyer.

Free Trial: a product or service that is offered to customers for free for a short period of time so they can try using it.

Term: the fixed period of time that something lasts for.

Business partner: used to denote a commercial entity with which another commercial entity has some form of alliance.

Completion of Agreement

This Agreement is the complete and exclusive agreement of the Parties with respect to the subject matters hereof and supersedes and merges all prior discussions between the Parties with respect to such matters.

Terms updated and posted on January 31, 2025